Privacy Policy

Last Updated: December 2025

At J.M MOTORS, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy outlines how we collect, use, and handle your information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us through our contact forms or communication channels:

Personal details such as your name, phone number, and ZIP code.
Vehicle details submitted for valuation (Year, Make, Model, Condition).
Marketing metadata: We may collect UTM parameters and basic device/browser data (User-Agent) to optimize our marketing efforts.
Security data: Your IP address may be processed for security and fraud prevention purposes.

2. How We Use Your Information

We use the collected information for the following professional purposes:

To provide accurate vehicle quotes and valuation services.
To contact you regarding your inquiry via telephone, SMS, or WhatsApp.
To facilitate the transition and completion of the car-buying process.
To maintain and improve the quality of our service and user experience.

3. Information Sharing

We do not sell your personal information.

Information is only shared with service providers strictly necessary to operate our service (such as email delivery platforms or SMS gateways) and only for the purposes of fulfilling our service obligations to you.

4. Cookies & Analytics

Our website may use cookies and standard analytics tools to monitor performance. We utilize tracking technologies such as Google Tag Manager (gtag) and Meta Pixel to measure our website's performance and the effectiveness of our advertising campaigns.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to request access to the personal data we hold about you or to request its deletion. To exercise these rights, please contact us using the phone number displayed on our main website.